One evening during the week, I received a phone call after 7PM from a number I didn’t recognise. It turned out to be an overseas number, which didn’t leave me with much hope that it was going to be a useful phone call for me to take and not yet another person trying to sell me a holiday.
After struggling to hear the woman and also comprehend what she was saying through a very strong accent, the lady informed me that someone would be coming around in the following week to check the power at our house. It was hard to understand her but I did pick up Energex and Origin throughout the conversation. At that point I thought it must have been something official, which was reinforced when she said it was like the recent in person visit from a Gold Coast Water employee to check the water quality.
As indicated, someone did come around to our place and they were there to check the power. They asked to see one of our power bills to check whether we were being overcharged on our bill. The bloke went through and checked the bill against his sheets and shuffled some stuff back and forward in his folder and then confirmed that I was being overcharged. At this point I thought, fantastic – we’ll be reimbursed for whatever we have paid over the normal. At this point in time, then came the sales pitch – the guy was from Integral Energy and said he could save me 7% of my power bill by switching to them instead of Origin Energy.
It pisses me off that they were deceptive on the phone, dropping names like Energex and Origin Energy so I’d feel comfortable with what was happening. It annoys me even more that the lady said it was just like the recent Gold Coast Water check, however with one distinct difference – Gold Coast Water didn’t try and sell me something, they were legitimately here to verify that our water quality was okay. I’m frustrated that the salesman wasn’t upfront about his intentions. I think it is sly that he said he was on knocking on my door because someone else in my area requested them to come around – which apparently gives an excuse to knock on my door and sell me something I don’t need. I hate and I d mean hate, not dislike, that people selling over the phone and at the door think their best chance of getting the sale is to pressure me into it and not let me consider it on my own time and furthermore that when I say no – that they don’t stop their sales pitch and piss off.
This sort of behaviour is the exact reason why I won’t change my power provider to someone offering cheap power. Not only will I not use their cheap electricity, if someone asks me about them – I’ll now be the first to tell them not to take the up on their 7% savings on their discounted power plans.
I have had two of these power people come to the door. I refused to show them a bill until they showed me id. I did ask them what power company they were from and didn’t get a straight answer. I asked because when the energex man comes he is always in uniform. Pretty sly….. and both times they came when Ben was sleeping and woke him up. That annoyed me even more…..
I realised that they weren’t from Energex or Origin immediately, however I thought they might have been a contractor for one of those companies. Of course, that thought was quickly dispelled when he began his sales pitch on how he can save me 7% instead of checking for a legitimate billing mistake.