Monthly Archives: July 2007

Liar Liar, Pants On Fire

Apparently I failed to touch wood after my comment last week of being the least sick person I know, as on Friday afternoon I fell ill with some nasty bug.

Friday lunchtime I felt perfectly healthy, however by that afternoon I was definitely feeling off. I attended the Gold Coast .NET User Group on Friday evening to hear Boon Tiong Lim present on Visual Studio 2008 and associated technology which was really interesting. While I was there, I managed to win myself a copy of Windows Vista Business which was a really great surprise!

Anyway, I went home and collapsed in bed and slept for about 12 or so hours straight. The following day I couldn’t muster the energy to do much at all and this continued until about Tuesday. Finally got an appointment with a local doctor on Thursday and he said that I most likely fell ill with the same bug that has been putting people in hospital here on the Gold Coast and in Brisbane. The doctor was pretty impressed that my body had managed to fight off the bug on its own, without drugs in only 4 days – go immune system go!

Returned to work today, still have a little bit of a cough however the drugs the doctor prescribed will kill that off soon enough. Next time I’ll remember to touch some wood next time I make a statement like that.

Back Pain, Magic Solutions?

Saturday morning I was playing fetch with Princess, when I bent down to pick up one of her favourite toys and felt my back twinge.

Historically, I would surely qualify as one of the least sick people I know. In the last three years, I could count on one hand the number of times I’ve had to take off work sick or injured. Unfortunately, in the last two months I’ve had some level of back pain more than once. In both occasions, I wasn’t doing anything strenuous when it happened – simply bending down to pick up something light or getting up off the sofa.

I’m fairly confident that the reason I’ve managed to hurt my back in the last couple of months is a direct by product of not doing anywhere near enough exercise and sitting far too long and often at work. When our current block of development is completed, I’m really looking forward to getting back into the gym and walking regularly again. I can literally feel in myself that my body and mental state is in a better place when I’m exercising regularly and I’m really missing it at the moment.

Over the last couple of days I’ve been trying to keep off it as much as possible, gently stretching it from time to time. Anyone have a magic solution for back pain that I need to know about in case it happens again?

Courtesy Calls Done Right

Friday morning I received an unexpected call from Telstra, my initial thoughts were they were going to be calling about some sort of a billing mistake and I was going to have to pay them more money for some random reason.

To my surprise, the Telstra consultant was calling to review my experience with the company and was inquiring about why I had recently chosen to not renew my contact with them. The guy on the phone was polite, fast and didn’t hassle me for choosing to leave for another provider. I pointed out that the only reason I left was that one of their competitors have packages available at the moment that Telstra are not competitive against and he acknowledged that fact. He asked if I’d like to be placed on their call register for 18 months in the future and I was happy to oblige as by that time I expect that they’ll probably be competitive and I’ll no doubt come back to Telstra if the price and features are right.

Moral of the story, be fast, efficient and don’t stuff your previous customers around and they are more likely to not hate you.